Toronto Star ePaper

Starting Nov. 1, Disney Plus is cracking down on password sharing in Canada.

Password-sharing crackdowns are becoming more and more common in the streaming world. And Disney Plus is following suit.

In an email sent to users in Canada this week, Disney announced restrictions on Canadian subscribers’ “ability to share your account or login credentials outside of your household.”

The updated Canadian subscriber agreement says users cannot share a subscription outside their household unless permitted by their account tier — noting that violations could lead to Disney Plus limiting or terminating service.

“Household” covers the collection of devices associated with a subscriber’s primary residence and used by the individuals who live there, per the streamer’s help centre.

These password-sharing restrictions are part of multiple updates to the Disney Plus subscriber agreement set to go into effect for most Canadian users Nov. 1.

As previously announced in August, Nov. 1 is also the date Disney Plus will roll out ad-supported tier offerings both in Canada and select European markets.

Disney says users cannot share a subscription outside their household unless permitted by their account tier

BUSINESS

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2023-09-30T07:00:00.0000000Z

2023-09-30T07:00:00.0000000Z

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